Shipping policy
At OMIRA, we aim to deliver your fragrances safely, quickly, and efficiently across the UK and selected international locations.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
During high-demand periods, launches, or promotional sales, processing times may be slightly extended.
UK Shipping
We currently offer shipping across the United Kingdom.
Standard Delivery
- Estimated delivery: 2–5 business days
- Shipping charges are calculated at checkout
Express Delivery
- Estimated delivery: 1–2 business days
- Available for selected locations only
International Shipping
We may offer international delivery to selected countries. Shipping rates and delivery times vary depending on the destination.
Please note:
- Customers are responsible for any customs duties, taxes, or import charges applied by their country.
- Delivery delays caused by customs are outside our control.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your shipment in real time.
Shipping Restrictions
Due to shipping regulations related to alcohol-based fragrances, some regions or countries may not be eligible for delivery.
Incorrect Shipping Information
Please ensure all delivery information is accurate before placing your order. OMIRA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Parcels
If your parcel is significantly delayed or appears lost in transit, please contact our support team and we will assist you in resolving the issue with the courier.
Contact Us
For any shipping-related questions, please contact us at:
Email: hello@omiraltd.co.uk
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UK Time)